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HP HP2-B115 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Sales Process and Skills | - Closing the Sale - Lead Generation and Qualification - Needs Analysis & Solution Matching |
| Topic 2: HP Product Knowledge | - HP Printing Hardware Portfolio - HP Personal Systems Hardware Portfolio |
| Topic 3: Competitive & Channel Knowledge | - HP Channel Partner Program - Competitive Landscape |
| Topic 4: Customer Relationship & Follow-up | - Account Management |
HP Selling HP Printing and Personal Systems Hardware Sample Questions:
1. Your customer would like to purchase personal computing products with consistent global configurations, allowing product standardization in up to 151 countries worldwide Which product family should you recommend?
A) HP EliteBook 600 series
B) HP EliteBook Folio 1000 series
C) HPProBook
D) HPProDesk
2. Which outcome can be achieved through proactive management of PCs and personal tablets?
A) an ability to share files
B) a reduction in security level
C) an increase in knowledge of user location
D) a reduction in help-desk calls
3. Approximately how many test steps do HP desktops, thin clients, workstations, and notebooks undergo?
A) 10,000
B) 50,000
C) 15,000
D) 30,000
4. What is the advantage to the customer of HP pigmented OfficeJet inks with enhanced durability'?
A) No leakage from cartridges
B) A lower cost per page because cartridges last longer
C) Lower entry price
D) Reduced risk of smearing and fading
5. How does PIN authentication printing reduce the security risk associated when printing in an open office?
A) Employees may otherwise expose company data by leaving printouts uncollected.
B) With an encrypted hard drive, there is no need for PIN Printing.
C) Prevents malicious users from changing the device settings from an unsecured control panel.
D) Malicious users could guess the PIN number and retrieve confidential documents.
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: D | Question # 3 Answer: B | Question # 4 Answer: D | Question # 5 Answer: B |
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