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IBM M2090-740 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: IBM Enterprise Content Management Overview | - Core ECM concepts and business value
|
| Topic 2: IBM ECM Product Portfolio | - IBM FileNet capabilities
|
| Topic 3: Implementation and Architecture Awareness | - ECM architecture concepts
|
| Topic 4: Sales Positioning and Use Cases | - Industry use cases
|
IBM Enterprise Content Management Sales Mastery Test v3 Sample Questions:
When talking to a customer to see if Content Manager OnDemand is a good fit, what question should be asked first?
- A. How do CSRs access all information necessary to respond to customer questions?
- B. How do CSRs do scanning of documents today?
- C. Do your CSRs need Case Management?
- D. Do your Customer Service Reps (CSRs) need workflow to respond to customers?
Correct Answer: A 🗳️
Which of these are solutions available using Watson Content Analytics?
- A. All of the above
- B. Customer Insight
- C. Healthcare
- D. Crime Analytics
Correct Answer: B 🗳️
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Content Consolidation is best provided by:
- A. IBM Content Manager
- B. IBM Connections Enterprise Content Edition
- C. IBM Content Foundation
- D. None of the above
Correct Answer: B 🗳️
Explanation: Only visible for DumpsValid members. You can sign-up / login (it's free).
In Malaysia Bii Maybank eliminated the time it takes to open a new account and dramatically increased customer satisfaction in the process. By how much did Bii Maybank reduce account opening time?
- A. 41 percent
- B. 60 percent
- C. 33 percent
- D. 22 percent
Correct Answer: B 🗳️
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