Use Real CSA Dumps - ServiceNow Correct Answers updated on 2021
Certified System Administrator CSA Exam Practice Dumps
Read the ServiceNow CSA Exam Requirements below
To pass this exam, candidates must have completed the ServiceNow Fundamentals course and have at least six months of practical experience with ServiceNow.
Applicants can take a three-day ServiceNow Basics training course or the ServiceNow Basics training course offered at Now Learning.
Industry experience with database and system administration concepts is also helpful, as is knowledge of IT help desk processes and workflows related to incidents, problems, and changes.
See the fee of ServiceNow CSA Exam
- The cost of the ServiceNow CSA Exam is $125
Understand the test subjects for ServiceNow CSA Exam
Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our ServiceNow CSA Exam dumps will include the following topics:
- Collaboration 20%
- Intro to Scripting & Application Tools 10%
- User Interface & Navigation 20%
- Database Administration 30%
- Self-Service & Process Automation 20%
NEW QUESTION 16
What are the 6 methods available for user authentication?
- A. Digest Token: An encrypted digest of the user name and password in the user record.
- B. OAuth 2.0: The user name and password of OAuth identity provider, which has a matching user account in the database.
- C. Multifactor: The user name and password in the database and passcode sent to the user's mobile device that has Google Authenticator installed
- D. LDAP: The user name and password are accessed via LDAP in the corporate directory, which has a matching user account in the database.
- E. Local Database: The user name and password in their user record in the instance database.
- F. SAML 2.0: The user name and password configured in a SAML identity provider account, which has a matching user account in the database.
Answer: A,B,C,D,E,F
NEW QUESTION 17
What is the purpose of flagging an article in a knowledge base?
- A. To mark an article to read later.
- B. Reporting an error
- C. Allow a user to submit feedback about an article
Answer: C
NEW QUESTION 18
A role is recorded in which table?
- A. Role[sys_user_role]
- B. Role[sys_user_record]
- C. Role[sys_user_profile]
- D. Role[sys_user]
Answer: D
NEW QUESTION 19
Which one of the following statements describes the purpose of a Service Catalog workflow?
- A. A Service Catalog workflow generates three basic components: item variable types, tasks, and
notifications - B. A Service Catalog workflow is used to drive complex fulfillment processes and sends notifications to
defined users or groups - C. A Service Catalog workflow generates three basic components: item variable types, tasks, and approvals
- D. Although a Service Catalog workflow cannot send notifications, the workflow drives complex
fulfillment processes
Answer: B
NEW QUESTION 20
Which application is used to change the number format per table?
- A. Table Maintenance
- B. Number Maintenance
- C. Record Maintenance
- D. System Maintenance
Answer: B
NEW QUESTION 21
What would NOT appear in the Application Navigator if "service" is typed into the filter field?
- A. Configuration > Business Services
- B. Self-Service > Knowledge
- C. Service Portal > Widgets
- D. Incident > Assigned to me
Answer: D
NEW QUESTION 22
Each knowledge bases can have unique lifecycle workflows, user criteria, category structures, and
management assignments.
- A. False
- B. True
Answer: B
NEW QUESTION 23
What is NOT an example of a UI Action?
- A. Search
- B. list Buttons
- C. Form buttons
- D. Related Links
Answer: B
NEW QUESTION 24
What is the path an Administrator could take to view the fulfillment stage task list for an order placed by a user?
- A. RITM (Number)>REQ (Number)>PROCUREMENT (Number)
- B. FULFILLMENT (Number)>RITM (Number)>TASK (Number)
- C. REQ (Number)>RITM (Number)>PROCUREMENT (Number)
- D. REQ (Number)>RITM (Number)>TASK (Number)
Answer: D
Explanation:
Explanation/Reference:
NEW QUESTION 25
Which type of tables may be extended by other tables, but do not extend another table?
- A. Base Tables
- B. Core Tables
- C. Extended Tables
- D. Custom Tables
Answer: A
NEW QUESTION 26
What are the four knowledge workflows available in the ServiceNow base instance?
- A. Retire Knowledge: Moves a knowledge article to the retired state.
- B. Instant Retire: Immediately retires a published article without requiring an approval
- C. Instant Publish: Immediately publishes a draft article without requiring an approval
- D. Approval publish: Request approval from a manager of the knowledge base before moving the article it
the publish state
Answer: D
NEW QUESTION 27
What are the 5 provided Roles by ServiceNow?
- A. Specialized Administrator: Specialized administrator roles manage specific functions or applications, such as Assignment Rules, Knowledge base, reports, or web services
- B. System Administrator: The admin role provides access to all platform features, applications, functions and data.
- C. Approver: Users with the Approver user role can perform all requester actions and may view or modify approval records directed to the approver
- D. Fulfiller: Users with the ITIL role may fulfill ITIL activities associated with the ITIL workflow, including Incident and Change management.
- E. Requester: Also known as Employee Self Service (ESS) users, these users have no roles but can submit and manage their own requests, access public pages, etc.
Answer: A,B,C,D,E
NEW QUESTION 28
What is a Dictionary Override?
- A. A Dictionary Override is an incoming customer update in an Update Set which applies to the same objects as a newer local customer update
- B. A Dictionary Override sets field properties in extended tables
- C. A Dictionary Override is a task within a workflow that requests an action before the workflow can continue
- D. A Dictionary Override is the addition, modification, or removal of anything that could have an effect on IT services
Answer: B
NEW QUESTION 29
Where can Admins check which release is running on an ServiceNow instance?
- A. System.upgraded table
- B. Stats module
- C. Memory Stats module
- D. Transactions log
Answer: B
NEW QUESTION 30
How are local flow variables accessed in the Flow Designer Data panel?
- A. As data pills
- B. As scratchpad variables
- C. As new tabs
- D. As newly generated icons
Answer: A
NEW QUESTION 31
What ServiceNow tables can Administrators define as "destinations" for imported data, when using Transform Maps in the System Import Sets application?
- A. Any ServiceNow table can be a destination for imported data in the Transform Map module
- B. The Task table is the only table that can be a destination for imported data in the Transform Map module
- C. Only the Incident Problem, and Change tables can be a destination for imported data in the Transform Map module
- D. The Incident. Problem. Change, Task, and Service Catalog tables are the only tables that can be a destination for imported data m the Transform Map module
Answer: D
NEW QUESTION 32
Which of the following statements describes how data is organized in a table?
- A. A column contains data from one user and a record is one set of fields
- B. A column is one field and a record is one column
- C. A column is one field and a record is one row
- D. A column is a field in the database and a record is one user
Answer: D
NEW QUESTION 33
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