[Feb 25, 2024] Free Microsoft Power Platform PL-200 Official Cert Guide PDF Download
Microsoft PL-200 Official Cert Guide PDF
Microsoft PL-200 exam is divided into several sections, covering a range of topics such as the fundamentals of Power Platform, configuring Power Apps, creating Power Automate workflows, and designing Power BI reports. PL-200 exam also evaluates the candidate's ability to integrate Power Platform with other Microsoft and third-party applications. Passing the Microsoft PL-200 exam demonstrates that the candidate has the skills and knowledge necessary to help organizations achieve their digital transformation goals by leveraging the capabilities of Microsoft Power Platform.
NEW QUESTION # 62
You use Power Virtual Agents to create a bot that will answer and transfer help desk calls.
You create topics that contain nodes and functions. The company has the following requirements for the bot:
* When a caller states the word issue, help, or problem, the bot must respond with the question. "How can we help you today?"
* When the bot responds with the question, "How can we help you today?", the bot must provide the caller with the choices of hardware, software or other
* When the caller asks a question, the bot must save the response so that it can perform an action on the response.
You need to configure the bot.
Which nodes or functions should you use? To answer, select the appropriate options in the answer area.
Answer:
Explanation:
Explanation
NEW QUESTION # 63
You are designing a chatbot for a sports outlet.
You need to complete the chatbot.
Which features should you use? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 64
You need to address the executive's concerns regarding unnecessary data access.
Which security changes should you make? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
Box 1: Assign records to a service account and add the team member doing the verification by using an access team.
When to use access teams
* The teams are dynamically formed and dissolved. This typically happens if the clear criteria for defining the teams, such as established territory, product, or volume aren't provided.
* The team members require different access rights on the records. You can share a record with several access teams, each team providing different access rights on the record. For example, one team is granted the Read access right on the account and another team, the Read, Write and Share access rights on the same account.
* A unique set of users requires access to a single record without having an ownership of the record.
Box 2: Assign records to the QV team when the service request is completed.
Issues: More employees than are required can access individual client information and continue to have access after a service request is completed.
Management has decided to create a new qualification verification (QV) role to help ensure that clients get the most accurate results. This role examines completed work to ensure that nothing is missed.
* When users go on vacation, all their outstanding Service Request records are assigned to a substitute employee. The substitute employees are unable to see all the qualifications related to their service requests.
Reference:
https://docs.microsoft.com/en-us/power-apps/developer/data-platform/use-access-teams-owner-teams-collaborate
NEW QUESTION # 65
The sales manager receives a list of leads from a partner company monthly. The field names that are provided do not match the fields in Dynamics 365. A data map does not exist.
You need to import the leads without changing the data from the partner company.
What should you do?
- A. Create a data map in Data Management.
- B. Use Import Field Translations.
- C. Create a data map on the first import by using the Import Data wizard.
- D. Add a template for Import Data.
Answer: C
Explanation:
Reference:
https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/basics/import-accounts-leads-other-data
NEW QUESTION # 66
You are a Dynamics 365 Customer Service administrator.
A user must be able to view system posts and activities in a dashboard.
You need to create the dashboard for the user.
Which components should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
Graphical user interface, text, application Description automatically generated
Box 1: Timeline
The timeline helps agents see all customer interaction history across channels, personnel, and the support lifecycle. The timeline is used across Dynamics 365 applications to capture activities like notes, appointments, emails, tasks, and more, to ensure that all interactions with the customer are tracked and visible over time.
Agents use the timeline to quickly catch up on all of the latest activity details with the customer to provide the most personalized support experience.
Box 2: Lists
Reference:
https://docs.microsoft.com/en-us/dynamics365/customer-service/customer-service-hub-user-guide-timeline-admi
NEW QUESTION # 67
A company that manufactures medical devices uses Power Apps to manage their sales and device maintenance.
A Table named Devices in Microsoft Dataverse has a column named Status. The Status column must have a new status value of Review added to the existing Choice values of Active and Inactive.
The table must be added to a solution to be promoted once the change is made.
Only this change must be promoted to the test environment. The changes must not be able to be changed once promoted. You need to add the change to a solution for promotion.
Answer:
Explanation:
Explanation
NEW QUESTION # 68
You need to recommend a role for users to perform several required tasks. The solution must use the principle of least privilege.
Which roles should you recommend? To answer, drag the appropriate roles to the correct functions. Each role may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
Graphical user interface, text, application Description automatically generated
Box 1: Office 365 Global Administrator
You may think that the Dynamics 365 system administrator would have power to do all the actions needed to manage Dynamics 365, but this is not the case. What's different in Microsoft cloud deployments is that licenses and user accounts are managed in Office 365 by an Office 365 Global Administrator. This role is analogous to a network administrator for an on premises deployment. The Global Administrator is the only role to create new user accounts and assign subscription licenses for Dynamics 365 (and other Office 365 apps such as Skype, Power BI and SharePoint).
Box 2: Dynamics 365 system administrator
The Dynamics 365 system administrator may assign roles and permissions to the Dynamics 365 user within an instance of Dynamics 365. The Dynamics 365 system administrator also controls all the settings in Dynamics
365.
Box 3: Dynamics 365 admin
The Dynamics 365 admin can perform backups and restores.
Reference:
https://docs.microsoft.com/en-us/power-platform/admin/use-service-admin-role-manage-tenant
https://community.dynamics.com/crm/b/govandthecity/posts/understanding-dynamics-365-and-office-365-admin
NEW QUESTION # 69
You plan to automate several different processes by using Power Automate.
Each process has unique characteristics.
You need to recommend components for each process.
Which components should you recommend? To answer, drag the appropriate components to the correct processes. Each component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
1: Custom connector (REST API access)
2: Unatteded UI flow
NEW QUESTION # 70
You need to design the resort portal's email registration process.
Which solutions should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation
NEW QUESTION # 71
The owner of a company needs to know who signs into the system.
You need to ensure that the owner can view the user audit logs.
Where does each action need to be performed? To answer, select the appropriate options in the answer area.
NOTE Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/power-platform/admin/audit-data-user-activity
NEW QUESTION # 72
A company has a sales application that is supported by an Azure SQL database. You are developing a Power Apps app for use by customer service agents.
The app must reference customer data from the sales application. Data in the sales application is constantly changing and must not be replicated in Microsoft Dataverse Some customer data is considered sensitive. You must protect data for specific fields when users view data in the app.
You need to configure table creation for the app.
How should you configure the app? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point
Answer:
Explanation:
Explanation
NEW QUESTION # 73
A company deploys a chatbot that is embedded in a Power Pages website. The company has the following requirements for the chatbot:
* Azure AD users only must be able to use the chatbot when accessing sensitive data.
* The chatbot must be accessible only from the Power Pages website.
You need to recommend a solution that meets the requirements.
Which two options should you recommend? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. Configure a data loss prevention policy.
- B. Enable Only for Teams authentication.
- C. Set up a new channel for the chatbot.
- D. Enable web channel security.
- E. Enable Manual authentication.
Answer: A,D
NEW QUESTION # 74
A company is configuring a Power Apps portal using Microsoft Dataverse.
The company requires the following:
Only authenticated users must be able to sign into the portal.
Authenticated users must have varying degrees of access to the different parts of the portal.
Users must enter one of several external identities when creating an account during the open registration process.
You need to configure user authentication and permissions.
Which component should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/powerapps/maker/portals/configure/configure-portal-authentication
NEW QUESTION # 75
A company creates a canvas app.
The app requires near real-time data from an accounting system that resides in a customers data center.
You need to implement a solution for the app.
What should you create?
- A. On-premises data gateway
- B. Azure DevOps pipeline
- C. Data integration project
- D. Power Pages
Answer: A
Explanation:
When a company creates a canvas app that requires near real-time data from an accounting system that resides in a customer's data center, one solution that can be implemented is to create an On-premises data gateway.
An On-premises data gateway is a service that allows Power Apps to connect to and access data sources that are located on-premises, such as the accounting system in the customer's data center. The gateway acts as a bridge between the cloud-based Power Apps and the on-premises data sources, enabling real-time data transfer and integration.
Reference:
https://docs.microsoft.com/en-us/power-platform/admin/gateway-reference
https://docs.microsoft.com/en-us/power-platform/admin/gateway-onprem
https://docs.microsoft.com/en-us/power-platform/admin/real-time-data-integration
NEW QUESTION # 76
A company has a model-driven app that uses Microsoft Dataverse.
Users need to add an alternate phone number when entering their account information. The users also require a list that displays the customers that do not have an alternate phone number.
You need to enable the required features.
Which features should you use? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
Answer:
Explanation:
NEW QUESTION # 77
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
You administer the Microsoft 365 and Power Platform environments for Contoso, Ltd. The company has a model-driven app that is used to track customer interactions with employees. The app uses standard table types for customers. A user named Elisabeth Rice signs in to the app by using the following sign in name:
[email protected].
After marriage, Elisabeth changes her legal name to Elisabeth Mueller.
You need to update the sign in name for the user without losing any application history.
Solution: From Dynamics 365 Settings, select . In the active mailbox for the user, update the name.
Does the solution meet the goal?
- A. No
- B. Yes
Answer: A
Explanation:
Explanation
Change the user name, not the email configuration.
Change a user's email address
You must be a global admin to complete these steps.
* In the admin center, go to the Users > Active users page.
* Select the user's name, and then on the Account tab select Manage username.
* In the first box, type the first part of the new email address. If you added your own domain to Microsoft
365, choose the domain for the new email alias by using the drop-down list. Learn how to add a domain.
* Select Save changes.
Reference:
https://docs.microsoft.com/en-us/microsoft-365/admin/add-users/change-a-user-name-and-email-address
NEW QUESTION # 78
......
Integrate Power Apps & Other Apps & Services: 15-20%
- Integrating Power BI and Power Apps: the candidates should understand how to filter data, create visualization for Power BI, and develop data flows as well as scheduled runs for data flow.
- Integrating Power Apps and Microsoft 365: the examinees should have the relevant skills in configuring and using Microsoft Excel & Microsoft Word templates as well as configuring app policies and creating Teams app making use of Power Apps app.
- Implementing AI Builder: this subject area requires one’s skills in consuming models making use of Power Apps & Power Automate; creating AI Builder models and preparing source data to be utilized by models.
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