2024 Easy Success SAP C_FSM_2211 Exam in First Try [Q11-Q31]

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2024 Easy Success SAP C_FSM_2211 Exam in First Try

Best C_FSM_2211 Exam Dumps for the Preparation of Latest Exam Questions


SAP C_FSM_2211 Exam Syllabus Topics:

TopicDetails
Topic 1
  • Mobile SAP Field Service Management application
  • Know the advantages of using business rules and how to apply them for different use cases
Topic 2
  • Explain the basic concept of Crowd service
  • Explain the features of mobile Field Service Management application and know how to accept
Topic 3
  • Explain where to find analytic reports in SAP Field Service Management
  • Outline the features of Planning and Dispatching and know how to create and assign a service call
Topic 4
  • Know the main architectural components as well as the basic features of the administration module
  • Explain the entire end-to-end execution steps starting from consumer self-service
Topic 5
  • Outline the use cases of Smartforms and how to create and use them
  • Explain the basic concepts of integration between SAP Field Service Management

 

NEW QUESTION # 11
Which report template can you use to visualize the time, material, and expenses linked to an activity?

  • A. Service Checkout
  • B. Service Call
  • C. Time and Material Journal
  • D. Checklist

Answer: C


NEW QUESTION # 12
What are the SAP Field Service Management service call statuses that can be mapped to ERP? Note: There are
3 correct answers to this question.

  • A. Ready to Plan
  • B. Planned
  • C. Technically Complete
  • D. Released
  • E. Cancelled

Answer: A,C,E


NEW QUESTION # 13
As a technician, you want to complete multiple activities, which processes allows you to do that in SAP Field Service management Mobile App? Choose the correct answer.

  • A. Save Efforts
  • B. Complete Smartform
  • C. Group Checkout
  • D. Standard Checkout

Answer: C


NEW QUESTION # 14
What is the purpose of a visibility condition in Smartforms? Note: There are 2 question.

  • A. It is used to hide specific chapters.
  • B. It is used to hide a Smartform from the mobile device.
  • C. It is used to hide specific elements.
  • D. It is used to change Smartform mode from development to active.

Answer: A,C


NEW QUESTION # 15
What are prerequisites when integrating FSM with SAP CRM? Note: There are 2 correct answers to this question.

  • A. Setup IFIows in CPI
  • B. Configure workflow step
  • C. Define value mapping for product types
  • D. Define Moment set

Answer: A,C


NEW QUESTION # 16
What is one of the main use cases for a Smartform?

  • A. Capture customer feedback.
  • B. Provide a script for service execution
  • C. Provide smart progress feedback to the dispatcher.
  • D. Generate a list of service team availability.

Answer: B


NEW QUESTION # 17
What can you do with a picker element within Smartforms? Note: There are 2 correct answers to this question.

  • A. You can link picker and attachment elements together.
  • B. You can use it to select an object from a list.
  • C. You can link two picker elements together.
  • D. You can use it to pick PNG files.

Answer: B,C


NEW QUESTION # 18
How do FSM SQL queries differ from regular SQL queries? Note: There are 3 correct answers to this question.

  • A. You can only reference DTOs via alias.
  • B. T-SQL is supported.
  • C. Core SQL is supported.
  • D. DTOs have version control to support backwards compatibility.
  • E. You can only reference DTOs via variable definition.

Answer: A,C,D


NEW QUESTION # 19
Which scenarios can you cover within the SAP S/4HANA solution portfolio? Note: There are 2 correct answers to this question.

  • A. Service fulfillment
  • B. Self-service
  • C. Contact center
  • D. In-house repair

Answer: B,D


NEW QUESTION # 20
Which of the following is a mandatory field when you create a Smartform template?

  • A. Description
  • B. Category
  • C. Label
  • D. Version

Answer: B


NEW QUESTION # 21
What object corresponds to the service call in ERP? Choose the correct answer

  • A. Sales Order
  • B. Service Contract
  • C. Quotation
  • D. Service Order

Answer: D


NEW QUESTION # 22
Which action in the Time and Material journal allows an approver to send the material record back to the technician to resubmit?

  • A. Decline
  • B. Request change
  • C. Review
  • D. Duplicate

Answer: B


NEW QUESTION # 23
For which SAP Field Service Management objects is a bi-directional flow supported when you integ with SAP Service Cloud? Note: There are 2 correct answers to this question.

  • A. Time and Material journal
  • B. Service contract
  • C. Activity
  • D. Service call

Answer: C,D


NEW QUESTION # 24
What are some of the main security characteristics of the SAP Field Service Management mobile app? Note:
There are 2 correct answers to this question.

  • A. OAuth token for login-free access
  • B. Full backup protection of customer data
  • C. Advanced perimeter security
  • D. SSL-secured communication

Answer: B,D


NEW QUESTION # 25
After an existing template has been modified and released, what options are given to the user? Note There are
2 correct answers to this question.

  • A. Reactivate other versions.
  • B. Deactivate other versions.
  • C. Delete other versions.
  • D. Export other versions.

Answer: B,C


NEW QUESTION # 26
What are key functionalities of the SAP Field Service Management solution? Note: There are 2 correct answers to this question.

  • A. Mobile-Self Service
  • B. Ticket Routing rules
  • C. Automated Scheduling
  • D. Service Level Agreement

Answer: A,C


NEW QUESTION # 27
Which advanced settings can you use to create a dashboard? Note: There are 2 correct answers to this question.

  • A. Object type
  • B. Query
  • C. Data transfer object (DTO)
  • D. Sample chart

Answer: B,C


NEW QUESTION # 28
What statements are correct regarding company types? Choose the correct answer.

  • A. Inventory Management can be used in standalone scenarios
  • B. Usage of ERP Master data in ERP scenario
  • C. Define value mapping for product types
  • D. Reserved material as organization of parts for a particular activity and reservation of stock

Answer: B


NEW QUESTION # 29
What are the benefits of using activity feedback? Note Generate checklist reports for the customer.

  • A. Generate QA reports with the captured data.
  • B. Assist technicians to record time and materials.
  • C. Assist technicians to capture resolutions.
  • D. There are 2 correct answers to this question.

Answer: A,D


NEW QUESTION # 30
Where can you reference custom fields in a business rule? Note: There are 3 correct answers to this question.

  • A. Object type
  • B. Variables
  • C. Permissions
  • D. Conditions
  • E. Actions

Answer: A,B,E


NEW QUESTION # 31
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