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NEW QUESTION 41
The focus of collaborative supply chain management differs from a transactional approach by its emphasis on the:
- A. transportation of goods to the next link in the chain.
- B. flow of product information up to the next level of the chain.
- C. flow of demand information and cash up the chain.
- D. flow of supply into an organization.
Answer: C
NEW QUESTION 42
Shortly after implementation of a supplier quality-management program, the customer's and supplier's measurements of an attribute differ. The most appropriate course of action is to:
- A. stop measuring performance for the attribute
- B. use the customer's data for the attribute
- C. redefine performance criteria
- D. investigate data collection methods
Answer: C
Explanation:
Section: Mixed questions
NEW QUESTION 43
The process of gathering data about what customers need and ensuring that desired features are included in the design and initial planning phase of a new product or service is known as:
- A. quality function deployment.
- B. early supplier involvement.
- C. total quality management.
- D. a quick response program.
Answer: A
NEW QUESTION 44
Inbound logistics is a supply chain management term used for?
- A. activities associated with transforming inputs into final products
- B. providing services to customers to maintain the value of the product
- C. receiving, storing, and issuing finished goods to consumers
- D. receiving, inventorying, and issuing material to the production activities
Answer: C
Explanation:
Section: Mixed questions
Explanation/Reference: https://www.shipbob.com/blog/inbound-and-outbound-logistics/#:~:text=These%20terms%20refer%
20to%20the,products%20to%20the%20end%20customer.
NEW QUESTION 45
Which of the following organizations developed the Supply-Chain Operations Reference(SCOR) model?
- A. Supply Chain Council (SCC)
- B. Council of Supply Chain Management Professional (CSCMP)
- C. Global Supply Chain Forum (GSCF)
- D. Institute of Supply Management (ISM)
- E. Association for Operations Management ()
Answer: A
NEW QUESTION 46
Which of the following customer relationship management activities most appropriately is used for revenue generation?
- A. Generating graphic sales models
- B. Measuring customer preferences
- C. Identifying customer margins
- D. Generating customer leads
Answer: D
NEW QUESTION 47
The process of continuous improvement can be defined best as a continuous effort to:
- A. concurrently improve performance on several measures through incremental improvements.
- B. eliminate root causes of problems through radical changes.
- C. eliminate root causes of waste through incremental improvements.
- D. reduce direct and indirect costs through incremental changes.
Answer: A
NEW QUESTION 48
Which of the following corporate strategies is most consistent with a flexible supply chain strategy?
- A. Providing the highest-quality service
- B. Being the low-price leader
- C. Emphasizing the quality of the product
- D. Providing mature products with stable sales
Answer: A
Explanation:
Section: Fundamentals of Supply Chain Management
NEW QUESTION 49
A company wants to implement a system for managing environmental compliance with legislative and regulatory requirements. Which of the following sustainability tools is most appropriate?
- A. ISO 14000
- B. UN Global Compact
- C. Global Reporting Initiative (GRI)
- D. ISO 26000
Answer: A
Explanation:
Section: Supply Chain Strategy, Design, and Compliance
NEW QUESTION 50
The use of break-bulk warehouses allows for reduced transportation costs by receiving:
- A. sorting multiple receipts for outgoing shipments based on final destination.
- B. large shipments and arranging for distribution to locations as smaller shipments.
- C. converting individual pallets of goods into truckloads (TLs).
- D. staging products for delayed delivery to customers.
Answer: B
NEW QUESTION 51
Which of the following is one of the five common barriers companies face when implementinga project?
- A. competition
- B. research and development
- C. confusion
- D. performance
- E. cash flow
Answer: C
NEW QUESTION 52
Which of the following actions by trading partners would be most appropriate to protect against variability in supply and demand?
- A. Reduce product complexity.
- B. Improve product quality.
- C. Increase information sharing.
- D. Increase inventory levels.
Answer: C
NEW QUESTION 53
With respect to LTL, all of the following are basic types of freight rates EXCEPT:
- A. commodity
- B. class
- C. long haul
- D. exception
Answer: C
NEW QUESTION 54
Which of the following customer relationship management activities most appropriately is used for revenue generation?
- A. Generating graphic sales models
- B. Measuring customer preferences
- C. Identifying customer margins
- D. Generating customer leads
Answer: D
NEW QUESTION 55
The social dimension of sustainability typically would be addressed when developing and implementing policies regarding:
- A. accounting practices.
- B. conflicts of interest.
- C. waste reduction.
- D. biodiversity protection.
Answer: B
NEW QUESTION 56
Upside supply chain flexibility is defined as the number of days required to achieve anunplanned sustainable _____ percent increase in quantities delivered.
- A. 0
- B. 1
- C. 2
- D. 3
- E. 4
Answer: D
NEW QUESTION 57
When doing international business, a company's total line-haul costs will vary with the:
- A. distance shipped.
- B. volume shipped.
- C. weight shipped.
- D. pallets shipped.
Answer: A
Explanation:
Section: Supply Chain Strategy, Design, and Compliance
NEW QUESTION 58
All of the following are components of ordering cost EXCEPT:
- A. receiving orders
- B. incoming inspections
- C. clerical work of preparing and releasing orders
- D. physical handling of goods
- E. taxes and insurance
Answer: E
NEW QUESTION 59
When a company works on controlling stockout frequency, the company is addressing which of the following attributes of customer service?
- A. Service recovery
- B. Service reliability
- C. Delivery time
- D. Availability
Answer: C
NEW QUESTION 60
Returns management involves all of the following, EXCEPT:
- A. proactively matching supply with demand
- B. return avoidance
- C. reverse logistics
- D. "gatekeeping"
- E. returns
Answer: A
NEW QUESTION 61
Which of the following scenarios represents a correct application of the Supply-Chain Operations Reference-model (SCOR)?
- A. Sales and marketing refers to SCOR to improve demand generation.
- B. Marketing and development incorporates SCOR Level I metrics for new product design.
- C. Distribution and logistics selects suppliers from the SCOR reference list.
- D. Production and engineering uses SCOR best practices to design a new "make" process flow.
Answer: D
NEW QUESTION 62
Modularity is defined as a process characterized by:
- A. cross-functional teams that collaborate to produce the least-cost design
- B. products that are designed in easily segmented components
- C. products that are designed so small variations in production or assembly do not adversely affect quality
- D. people and machines arranged in small groups
Answer: B
Explanation:
Section: Mixed questions
Explanation/Reference: https://www.slideshare.net/RIZWANKHURRAM/heizer-05-15124602
NEW QUESTION 63
Which of the following metrics compares the cost of goods sold (COGS) for a period to the average inventory cost for a period?
- A. Total cost per unit
- B. Inventory turnover
- C. Actual versus budget cost
- D. Carrying costs
Answer: B
NEW QUESTION 64
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CSCP - Certified Supply Chain Professional
The CSCP exam is the APICS certification dedicated to Supply Chain Professional (CSCP): APICS Certified Supply Chain Professional (CSCP) program is recognized worldwide as the standard in Supply Chain Professional Certification. The certification helps you demonstrate your knowledge and organizational skills for developing more streamlined operations It represents the premier certification for internal supply chain and streamlined operations.
This certification exam is targeted for professional expert of supply chain and it will allow the organization to reduce costs increasing customer satisfaction. The candidates should also have an understanding on how a supply chain works following the best practices to maximize the ERP investments.
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