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HP HP2-N31 Exam Syllabus Topics:

HP Selling HP BSM Solutions Sample Questions:

1. Which key differentiator supports a capability of the BSM Network Management solution?

A) provides a single pane of visibility for complex, virtualized, and cloud environments
B) supports Heads-up Display (HUD) for multi-monitoring technology
C) provides real time end-to-end transaction monitoring via industry leading, end user monitoring and diagnostic tools
D) provides a cross-domain view of the entire IT environment with Operations Manager (i), known as the "Operations Bridge"

2. Which HP value statement will resonate with the persona involved in Network Management?

A) Our Network Management solution optimizes and consolidates tools with ability to manage most complex heterogeneous environments from a single solution.
B) Our Network Management solution guarantees an error-free, heterogeneous application that spans network silos.
C) Our Network Management solution reduces downtime and mean time to repair (MTTR) through root-cause analysis that maintains accuracy for dynamic networks.
D) Our Network Management solution provides end-to-end transaction and service-level management through proactive end-user monitoring.

3. Which key customer persona is most likely associated with and involved in Application Performance management?

A) Quality Assurance Director
B) Chief Marketing Officer
C) Director of Operations
D) Senior Project Manager

4. Which HP value statement will best resonate with the personas involved in application performance management?

A) Our performance management solution provides end-to-end transaction and service-level management through proactive end-user monitoring.
B) Our performance management solution reduces downtime and mean time to repair (MTTR) through root-cause analysis that maintains accuracy for dynamic networks.
C) Our performance management solution guarantees an error free, heterogeneous application that spans network silos.
D) Our performance management solution optimizes and consolidates tools with the ability to manage most complex heterogeneous environments from a single solution.

5. Which key customer persona is most likely involved in Network Management?

A) Chief Financial Officer
B) VP of Marketing
C) Director of Network Operations
D) Line of Business Director

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