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HP HP2-I73 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: HP Retail and Hospitality Solutions Overview | 15-20% | - Value proposition of HP solutions - Industry trends and challenges in retail/hospitality - HP portfolio introduction for retail and hospitality |
| Topic 2: HP Mobile and Self-Service Solutions | 20-25% | - Integration with back-end systems - Mobile POS and handheld devices - Self-service kiosks and check-in solutions |
| Topic 3: Sales Strategy and Customer Engagement | 15-20% | - Proposal development and closing techniques - HP solution positioning and competitive differentiation - Identifying customer needs and pain points |
| Topic 4: HP Point of Sale (POS) Solutions | 25-30% | - POS system integration and deployment - HP POS hardware solutions (ElitePOS, rp series) - Customer use cases and ROI scenarios |
| Topic 5: HP Infrastructure and Software Solutions | 15-20% | - Software and management solutions - Security features and compliance - HP hardware infrastructure (servers, storage) |
HP Selling HP Retail and Hospitality Solutions 2024 Sample Questions:
1. A customer is looking for a product with a compact design that can support multiple displays for digital signage. Which HP Engage system would you recommend?
A) HP Engage Go 13.5"
B) HP Engage Mini
C) HP Engage One Pro
D) HP Engage Flex Pro G2
2. What is HP SureStart?
A) Embedded self-healing BIOS
B) BIOS protected with a cloud-based manufacturer golden copy
C) Browsing security
D) Password recovery
3. What gives you all the links to assets for a given HP Engage product?
A) HP Asset Hub
B) Product playbook
C) Sales guides
D) HP Partner Portal
4. A customer is looking for a lightweight and compact mobile clientelling solution. Why would the HP Engage Go 10" be the best fit for this customer? (Select three.)
A) Enough power for a retail day with 9-hour battery life
B) Ideal convertible option from fixed to mobile device
C) Carried with comfort with only 767 grams
D) Peace of mind with the optional rugged case in case the device is dropped
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: A | Question # 3 Answer: A | Question # 4 Answer: A,C,D |
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Julius 
Valentina 
Julian 
Bruce 
Mick 
Dana 
Edith 
Goddard 
Xanthe 
Kama 
Justin 
Marcia 
Antony 
Meredith 
Caroline 
