Salesforce Salesforce-Loyalty-Management Valid Dumps - Salesforce Loyalty Management Accredited Professional Exam

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Salesforce Salesforce-Loyalty-Management Exam Syllabus Topics:

TopicDetails
Topic 1
  • Loyalty Program and Process Configuration: This section focuses on configuring the foundational and advanced features of Loyalty Programs. Salesforce Partners learn to configure tier models, member and partner management, customer incentives, and experiential features in this topic. Sub-topics also include defining promotions, eligibility rules, and personalized Loyalty pages using Experience Cloud templates. Configuring complex processing rules, user access models, and analytics dashboards equips Salesforce Partners with the expertise to deliver scalable, customer-centric Loyalty solutions.
Topic 2
  • On-Going Loyalty Management: This section equips Salesforce Partners to sustain and optimize Loyalty solutions post-implementation. The topic includes leveraging analytics and dashboards, transitioning from sandbox to production, managing Loyalty campaigns, utilizing mobile app features, and resolving service-related issues.
Topic 3
  • Strategies and Design: Salesforce Partners learn how Loyalty Management aligns with customers' business needs, processes, data requirements, and program parameters. This section includes identifying the appropriate Loyalty architecture, defining points and redemptions processes, benefits types, and the promotion lifecycle. Best practices for implementing Loyalty Management are also covered, ensuring practical application to real-world scenarios.
Topic 4
  • Integration: Integration is crucial for a seamless Loyalty Management experience. In this topic, Salesforce Partners determine strategies for integrating Marketing Cloud, Commerce Cloud, Service Cloud, Salesforce CDP, and external systems using API templates and endpoints.

Reference: https://trailheadacademy.salesforce.com/certificate/exam-loyalty-management-ap---AP-212

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Salesforce Loyalty Management Accredited Professional Sample Questions:

Question #1

Using extensive DataProcessing Engine jobs to modify Salesforce data at scale, which two limits should be monitored?

  • A. Batch Limit in Bulk Api
  • B. Record Storage Limits
  • C. Apex Governor Limits
  • D. Data Pipeline Limits
Reveal Solution  Discussion  0

Correct Answer: B,D  🗳️

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Question #2

A sports clothing and accessories retailer is setting up a new Loyalty program. The company wants an effective way to createurgency in its Loyalty program members to return to purchase and redeem their points within a specified period. The entire points balance expires if a member ' s last activity, including any purchase or points redemption, reaches 18 months.
What steps shoulda Loyalty Consultant follow to meet the retailer ' s requirement when implementing the new Loyalty program?

  • A. Set up a Non-Qualifying Points currency and apply the expiration model ' Fixed Model '
  • B. Set up a Qualifying Points currency and apply the expiration model ' Activity Model '
  • C. Set up a Qualifying Points currency and apply the expiration model ' Fixed Model '
  • D. Set up a Non-Qualifying Points currency, apply the expiration model ' Activity Model '
Reveal Solution  Discussion  0

Correct Answer: D  🗳️

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Question #3

A customer from an airlineLoyalty program purchases a ticket, which will accrue qualifying and non- qualifying points according to the Loyalty rules.
Which two automations can be used to set up transactions and points accrual?

  • A. Screen Flow
  • B. Schedule-Triggered Flow
  • C. Autolaunched Flow (No Trigger)
  • D. Evaluation Flow
Reveal Solution  Discussion  0

Correct Answer: B,D  🗳️

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Question #4

A Loyalty Management Consultant recently created a new analytics app, but users cannot access the app.
Which two statement correctly describes hot to grant proper access on the user detail page?

  • A. Assign access by checking CRM analytics plus user
  • B. Assign user access to permission sets for analytics for Loyalty.
  • C. Assign the user the analytics profile for analytics for Loyalty.
  • D. Assign user access to the analytics for Loyalty role.
Reveal Solution  Discussion  0

Correct Answer: B,D  🗳️

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Question #5

What are the three essential steps to establish a Loyalty promotion with Salesforce CDP and Marketing Cloud? Select three

  • A. Enable Connector Settings on all the Loyalty Objects
  • B. Activate and Publish the Segment
  • C. Enable Service Connector for Promotion Escalations.
  • D. Automatically Generate a New Individual Relationship
  • E. Transmit Loyalty Promotion Segments to Marketing Cloud
Reveal Solution  Discussion  0

Correct Answer: A,B,E  🗳️

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