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Simens STI-884 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Siemens OpenScape SMB Solutions | - Unified Communications for SMB customers - OpenScape Office architecture and capabilities |
| Topic 2: Customer Requirements & Solution Design | - Cost optimization and ROI in SMB deployments - Scalability and migration strategies |
| Topic 3: IP Telephony & Network Fundamentals | - SMB telephony system deployment models - VoIP basics and SIP concepts |
| Topic 4: Sales Process & Competitive Positioning | - Competitive differentiation in SMB UC market - Value-based selling techniques |
| Topic 5: Small & Medium Business Sales Fundamentals | - Sales strategy for SMB communication solutions - SMB market positioning and customer segmentation |
Simens SOCA Sales Small & Medium Businesses (SMB) Sample Questions:
1. Which of the following are characteristics of SIP? (Choose three)
A) It operates at the network layer.
B) It supports multimedia applications for new business process applications.
C) It supports only point-to-point connections.
D) It enables voice and multimedia services such as voice enriched eCommerce, Web page click-to-dial, and instant messaging with buddy lists.
2. Which feature of HiPath OpenOffice ME allows users to know when an important call is coming through and choose when it's important enough to pick up?
A) Personal AutoAttendants
B) Advanced Call Routing based on Presence
C) Call Log/Journal
D) Info Status Pops
3. Which best describes the OpenPath model?
A) How to decide which products fit your customers' profile.
B) How your customers can move their communications environment from where it is today to where they need it to be.
C) How to maximize the lifetime values of solutions and services that you provide to your customers.
D) How Siemens' solutions can affect the operating costs and sales of your customers.
4. Which network component acts as an Internet telephone book?
A) DHCP server
B) DNS
C) Router
D) IP address
5. Why do users of Office Communications Server (OCS) 2007 have to commit strictly to Microsoft?
A) The architecture of OCS 2007 does not allow the integration of standards-based business applications.
B) The architecture requires the deployment of multiple gateways and mediation servers to ensure connectivity to stand-alone legacy PBX environments.
C) OCS 2007 support softphones only.
D) The complex architecture is not cost-effective for small and medium offices.
Solutions:
| Question # 1 Answer: B,C,D | Question # 2 Answer: D | Question # 3 Answer: B | Question # 4 Answer: B | Question # 5 Answer: A |
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