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Nokia SDM_2002001030 Exam Syllabus Topics:

Nokia SDM Certification - PS NSOP Sample Questions:

1. Who is responsible to prepare the initial Project Plan for Gate 4 approval?

A) Bid Manager.
B) Tender Project Manager or Transition Manager.
C) Operations Manager.
D) Operational Delivery Team.

2. Which team provides the majority of remote support to the GNOC regarding fault fixing?

A) Configuration Management.
B) Performance Management.
C) Field Operations.
D) Customer Care back office.

3. Which are the interfaces for the Performance Mgt function?

A) Configuration Management, Customer Account Team, Network Planning & Optimisation, Network Operations Management.
B) Configuration Management, Technical Support, Fault Management, Network Planning & Optimisation, Field Operations, Third party vendors.
C) Field Operations, Technical Support, Fault Management, Network Planning & Optimisation, Network Operations Management.
D) Configuration Management, Technical Support, Fault Management, Network Planning & Optimisation, Network Operations Management.

4. In which phase of the delivery MUST the Operations Manager report and negotiate changes in the scope of work?

A) During project execution and in agreement with CT's strategy towards the Customer.
B) When the total amount of the Changes start to impact the project final Gross Margin.
C) When the Customer requests quotation for a new scope of work.
D) During disengagement.

5. What standard is the Network Operations OSS functions based on?

A) ISO.
B) ITU-T.
C) ITIL.
D) TAM/SID.

Solutions: