Microsoft MB2-866 Valid Dumps - Microsoft Dynamics CRM 2011, Customization and Configuration

Updated: Oct 11, 2026
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Microsoft MB2-866 Exam Syllabus Topics:

SectionObjectives
Topic 1: Data Management and Integration- Data import/export
  • 1. Data migration tools
    • 2. Duplicate detection rules
      - Integration concepts
      • 1. Web services and APIs overview
        Topic 2: Security Model- Security roles and privileges
        • 1. Access levels and permissions
          • 2. Role-based security model
            - Business units and teams
            • 1. Hierarchy and data access
              Topic 3: Customization of Entities and Attributes- Entity configuration
              • 1. Standard vs custom entities
                • 2. Entity relationships (1:N, N:N)
                  - Field and attribute customization
                  • 1. Field types and properties
                    • 2. Business rules and validations
                      Topic 4: Business Process Automation- Workflows
                      • 1. Automated processes and triggers
                        • 2. Workflow creation and configuration
                          - Business process flows
                          • 1. Stage-based process design
                            Topic 5: Forms, Views, and UI Customization- Form customization
                            • 1. Form layout and sections
                              • 2. Form scripting basics
                                - Views and dashboards
                                • 1. Dashboard configuration
                                  • 2. System and personal views
                                    Topic 6: Microsoft Dynamics CRM Architecture and Components- CRM system architecture overview
                                    • 1. Server roles and components
                                      • 2. Data model and storage concepts
                                        - Solution and deployment architecture
                                        • 1. Customization lifecycle overview
                                          • 2. On-premises deployment structure

                                            Microsoft Dynamics CRM 2011, Customization and Configuration Sample Questions:

                                            Question #1

                                            You are configuring the security access level on a custom user-owned entity named Conference. Users must be able to view Conferences owned by any user. Users must not be able to create Conferences owned by other users. Which privileges should you set on the Conference entity?

                                            • A. Business Unit Read access and User Create access.
                                            • B. Organization Read access and User Create access.
                                            • C. User Read access and Business Unit Create access.
                                            • D. Organization Read access and Organization Create access.
                                            Reveal Solution  Discussion  0

                                            Correct Answer: B  🗳️

                                            Question #2

                                            Which of the following statements about entity mapping in Microsoft Dynamics CRM 2011 are true? (Choose all that apply.)

                                            • A. Mapping does not apply if a user creates a new record outside of the context of a parent record.
                                            • B. Mapping keeps data in the source entity synchronized with data in the target entity.
                                            • C. Mapping maintains a relationship between the source entity and the target entity after a record is created.
                                            • D. One source field can be mapped to many fields in the target entity.
                                            Reveal Solution  Discussion  0

                                            Correct Answer: A,D  🗳️

                                            Question #3

                                            A company uses Microsoft Dynamics CRM 2011 with Microsoft SQL Server 2008 Enterprise Edition. For what length of time will Microsoft Dynamics CRM automatically create partitions of audit logs?

                                            • A. 30 days
                                            • B. 6 months
                                            • C. 7 days
                                            • D. 3 months
                                            Reveal Solution  Discussion  0

                                            Correct Answer: D  🗳️

                                            Question #4

                                            A company uses Microsoft Dynamics CRM 2011 with existing Opportunity records. You add a field to the Opportunity entity, set the Requirement Level for the new field to Business Required, and publish all customizations. Users can edit existing records and save new records without entering data in the new field. You need to ensure that users cannot save new or edited Opportunity records without entering data in the new field. What should you do?

                                            • A. Create a workflow to validate data entry.
                                            • B. Add the new field to the Opportunity form.
                                            • C. Create a web resource to validate data entry.
                                            • D. Add the new field to the Dependent Fields list for the Opportunity form.
                                            Reveal Solution  Discussion  0

                                            Correct Answer: B  🗳️

                                            Question #5

                                            Which of the following privileges are necessary to allow a Microsoft Dynamics CRM 2011 user to implement a managed solution? (Choose all that apply.)

                                            • A. the Publish Customizations privilege set to On
                                            • B. Read privileges for the Solution entity
                                            • C. Create privileges on Service Endpoints
                                            • D. Read privileges for the Plug-in Assembly entity
                                            • E. the Import Customizations privilege set to On
                                            Reveal Solution  Discussion  0

                                            Correct Answer: A,B,E  🗳️

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