Microsoft MB2-185 Valid Dumps - Microsoft CRM Customization v.1.2

Updated: Aug 26, 2026
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Microsoft MB2-185 Exam Syllabus Topics:

SectionObjectives
Data Management- Data import and export
  • 1. Data migration tools
    • 2. Duplicate detection
      Customization and Configuration- Entity customization
      • 1. Relationships (1:N, N:N)
        • 2. Forms and form customization
          • 3. Fields and data types
            - System configuration
            • 1. Security roles and privileges
              • 2. Business units and teams
                Business Process Automation- Workflows
                • 1. Business process flows (legacy CRM concepts)
                  • 2. Workflow rules and logic
                    Solutions and Deployment- Solution management
                    • 1. Packaging and deployment concepts
                      • 2. Managed vs unmanaged solutions
                        Microsoft Dynamics CRM Platform Fundamentals- CRM architecture and components
                        • 1. System vs custom entities
                          • 2. Core CRM entities and data model

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