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BlackBerry BCP-240 Exam Syllabus Topics:

BlackBerry 10 Support Specialist Sample Questions:

1. Direct access to demos of the swipe gestures can be done through which one of the following?

A) Help
B) Settings
C) Options
D) Setup

2. The user is able to use the video chat application from home but not from their work location. What could the problem be?

A) The application is not trusted on the BlackBerry Device Service (BDS).
B) ITpolicy assigned to the user contains a rule "Video Chat app Access to work Network " which is set to Disallow.
C) The video chat application is experiencing internal problems.
D) The users account has been locked out by the BDS.

3. What is the list of email retrieval methods that are natively supported on BlackBerry 10 (BB10)?

A) IMAP. POP. SMTP
B) ActiveSync. IMAP. POP, CalDAV, CardDAV
C) ActiveSync. IMAP, POP
D) ActiveSync, IMAP, CalDAV

4. Where should an end user be directed to look for a mandatory corporate application on their BlackBerry device?

A) Applications panel in the corporate perimeter
B) Set up application
C) Personal perimeter
D) Settings Menu

5. What steps are needed to port and install applications which are present on a BlackBerry 7 (BB7) smartphone to the BlackBerry 10 (BB10) smartphone on a device switch?

A) Load the BB7 runtime on the BB10 smartphone.
B) CD7 applications are incompatible with BB10 platform; hence, cannot be ported ovei unless the application is released for the BB10 platform.
C) While using the BlackBerry link, check the applications to be copied over to the BB10 smartphone while using the device switch feature.
D) The BB7 applications should be ported using the 2BB10 web-convert tool.

Solutions: