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Apple 9L0-010 Exam Syllabus Topics:

Apple Macintosh Service Certification Sample Questions:

Question 1

Apple Service Toolkit uses ____ to check Macs with Mac Resource Inspector and other diagnostic utilities.

A. Target Disk Mode
B. Apple Remote Desktop
C. Open Firmware
D. NetBoot

Question 2

According to Apple Technician Guides, what should be completed before performing any take-apart steps when replacing a part in any Apple product?

A. Gather all necessary tools and perform all preliminary steps.
B. Discharge the CRT and establish an ongoing ground.
C. Lay the product on its side so it will not fall over.
D. Order all available service parts for the appropriate configuration of the product.
E. Disconnect and reconnect all internal cables.

Question 3

Which of the following is NOT a valid Bluetooth troubleshooting tip for Macs?

A. Make sure Bluetooth is turned on.
B. Check for signal interference.
C. Make sure the Bluetooth peripheral is at least 20 meters away from the Mac.
D. Verify Bluetooth peripheral hardware batteries are charged.
E. Update Bluetooth software on the Mac.

Question 4

What step is required before upgrading the RAM in a Mac Pro (Early 2009)?

A. Remove the processor tray.
B. Remove the Optical Drive and Carrier.
C. Remove the hard drive carriers.
D. Remove the front inlet fan assembly.

Question 5

Which safety issue applies to newer Apple portable models?

A. Sharp logic board edges
B. Soft battery enclosure
C. Fragile bottom case
D. Heavy internal frame
E. High voltage display

Solutions: