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Avaya 3305 Exam Syllabus Topics:

Avaya Aura® Experience Portal with POM Implementation and Maintenance Sample Questions:

1. Before installing Avaya Proactive Outreach Manager (POM) software on the Avaya Aura Experience Portal (AAEP) system Unit will perform voice campaigns, which three features must be enabled or configured on the AAI P? (Choose three)

A) A separate application server is required to run POM applications.
B) The correct number of AAEP and POM licenses for features required.
C) Adequate telephony ports are available on the AAEP equal to or greater than number of POM ports.
D) H.323 or SIP ports configured and in service.
E) A remote database.

2. Your client reported they were monitoring a campaign for Proactive Outreach Manager (POM) from the Avaya Aura Experience Portal (AAI P) Web Administration POM Monitor screen and they observed a message "Resource temporarily Unavailable."
Which two steps would you take to identity the cause of this message? (Choose two)

A) Verify that the Experience Portal Manager (EPM) can communicate with the Avaya Aura Communication Manager (AACM)
B) Verify that the Media Processing Platform (MPP) is operational
C) Verify that the WebLM license is not expired arid verify if you have configured the required number
D) Verify that the text-to Speech (TTS) Speech Server is working and is licensed correctly
E) Verify that the Short Message Service (SMS) server is not down.

3. The Avaya Aura experience Portal (AAI P) system consist;; of which two major subsystems? (Choose two)

A) Experience Portal Manager (EPM)
B) Private Brain Exchange (PBX) servers
C) Media Processing Platform (MPP)
D) Avaya Media Servers (AMS)
E) Application Enablement Services (AES)

4. Which two user roles can be used to add, change, or delete the Intelligent Customer Routing (ICR) Control Application on the Experience Portal Manager? (Choose two)

A) Maintenance
B) Web Services
C) ICR Administrator
D) Administration
E) Operations

5. You want to setup a single server Avaya Aura Experience Portal system. Which three components can co-reside on a single server? (Choose three)

A) Telephony server
B) Media Processing Platform (MPP)
C) Primary Experience Portal Manager (EPM)
D) Application server
E) Auxiliary EPM

Solutions: