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WGU Organizational-Behaviors-and-Leadership Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Leadership Concepts and Practices | 25% | - Power, Influence, and Politics - Ethical Leadership and Trust - Leadership Traits, Behaviors, and Styles - Contingency and Situational Leadership |
| Topic 2: Individual Behavior and Processes | 25% | - Personality, Perception, and Values - Emotions, Attitudes, and Job Satisfaction - Motivation Theories and Applications - Decision Making and Problem Solving |
| Topic 3: Team and Group Dynamics | 25% | - Conflict Management and Negotiation - Group Development and Types of Teams - Team Roles, Norms, and Cohesion - Communication Processes and Barriers |
| Topic 4: Organizational Environment and Outcomes | 10% | - Workplace Diversity and Inclusion - Organizational Effectiveness and Performance - Stress Management and Well-being |
| Topic 5: Organizational Structure and Culture | 15% | - Organizational Change and Innovation - Organizational Design and Structure Types - Organizational Culture and Socialization |
WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:
1. A company is changing their work organization from employees working individually to the use of teams.
Which reward system could be used to foster long-term team effectiveness?
Choose 1 answer
A) Reward system that recognizes only group activity
B) Reward system that discourages collaboration by individuals
C) Reward system that rewards only individual performance
2. What is an advantage of a strong organizational culture?
Select one.
A) Core values are weakly held and shared by few employees.
B) The internal climate exhibits high behavioral control.
C) Employee commitments are weak.
D) The culture fosters ambiguity.
3. What is a characteristic employed by transformational leaders?
Select one.
A) Promotes intelligence, rationality, and careful problem solving
B) Watches for deviations from rules
C) Intervenes only if performance standards do not meet expectations
D) Contracts exchange of rewards for effort
4. Which of the following characteristics is closely associated with informal groups but not associated with formal groups?
A) Usually has a negative impact on the organization
B) Formed to meet social interactions' needs
C) Defined by organizational structure
D) Directed towards organizational goals
5. An employee enjoys having a large span of responsibility and is motivated to do well because of personal feelings.
Which kind of reward is this?
Choose 1 answer
A) Extrinsic reward
B) Affiliation reward
C) Intrinsic reward
D) Compensatory reward
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: B | Question # 3 Answer: A | Question # 4 Answer: B | Question # 5 Answer: C |
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