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Salesforce NP-Con-102 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Case Management and Service Delivery | - Service and Case Tracking
|
| Program and Service Management | - Program Lifecycle Management
|
| Nonprofit Cloud Fundamentals | - Salesforce Nonprofit Cloud Data Model
|
| Reporting, Analytics, and Integration | - Reporting and Dashboards
|
| Fundraising and Engagement | - Donor Management
|
Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:
1. In the NPSP Data Import Template, the Account fields should contain which two types of information?
Choose 2 answers
A) Business-related data
B) Contact's employer-related data
C) Household-related data
D) Contact's address-related data
2. A Nonprofit Cloud organization has Automatic Person Account Mailing Address Synchronization enabled. A staff member removes the Is Primary flag from a linked address. What occurs to the address?
A) The address is archived automatically and the end date is set.
B) The address is removed from the Person Account Mailing Address field.
C) The address is marked Inactive.
3. What is a consideration a consultant should be aware of when implementing Person Accounts in Nonprofit Cloud?
A) The Is Person Account field can be used to exclude Person Accounts from Automation Rules and Validation Rules on the Account object.
B) All standard and custom Contact fields will have an API name that begins with Person when being referenced through a Person Account.
C) All AppExchange Packages have been confirmed to be compatible with Person Accounts.
4. A nonprofit wants to record the most recent Opportunity close date on Contact records. The nonprofit expects the field on the Contact to be overwritten every time a new Opportunity meets the criteria. Which feature should the consultant use to meet this requirement?
A) Formula field
B) Roll-up summary field
C) AppExchange app
D) Customizable rollups
5. A nonprofit hired a consultant to restart a stalled implementation. The nonprofit identified needs by documenting its Salesforce vision and pain points and by defining specific goals with user stories. What are two components of a user story the nonprofit should consider? (Choose 2)
A) Associate an epic to each story.
B) Align each story to the implementation vision.
C) Include configuration instructions on each story.
D) Assign a priority to each story.
Solutions:
| Question # 1 Answer: A,C | Question # 2 Answer: B | Question # 3 Answer: A | Question # 4 Answer: D | Question # 5 Answer: B,D |
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