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ISQI CTFL-UT Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Usability Evaluation Methods and Techniques | 25% | - Inspection methods: heuristic evaluation, cognitive walkthrough - Usability testing: planning, preparation, execution, analysis - Inquiry methods: surveys, interviews, focus groups |
| Topic 2: Usability Test Planning and Reporting | 10% | - Documenting results and recommendations - Stakeholder communication - Test strategy and plan design |
| Topic 3: Basic Concepts of Usability, UX and Accessibility | 15% | - Business value and objectives - Definitions and core principles - Relationship between usability, UX and accessibility |
| Topic 4: Risks in Usability, UX and Accessibility | 15% | - Identification and classification of risks - Impact analysis and mitigation - Project and product-level risks |
| Topic 5: Fundamentals of Usability Evaluation | 20% | - Evaluation types: inspection, testing, inquiry - Human-centered design process - Goals, metrics and measurement |
| Topic 6: Accessibility in Usability Evaluation | 15% | - Inclusive design considerations - Evaluating compliance and accessibility barriers - Standards: WCAG, ISO 9241, EN 301 549 |
ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions:
In a short conversation, a potential customer mentions that accessibility is of great importance to them. What does this mean?
- A. They use prototyping in their development process
- B. They also seek to address users with limitations
- C. They focus on agile development
- D. They focus on quantitative usability evaluations
Correct Answer: B 🗳️
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Which of these basic approaches to a software development project follows all key elements of human- centered evaluation?
- A. Iteratively develop prototypes, perform expert reviews, and integrate found issues
- B. Interview users, iteratively develop prototypes, and evaluate the software
- C. Define requirements, develop the software, and perform acceptance test
- D. Interview users, develop the software, and perform acceptance test
Correct Answer: B 🗳️
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You're conducting a user survey and you have reached the third stage, selecting an appropriate questionnaire.
You have decided to use a standardized questionnaire as you want to benchmark against previous usability measurements.
Which of the following user questionnaires allow benchmarking against previous usability measurements?
i. SUS
ii. SUMI
iii. WAMMI
- A. i, ii and iii are true
- B. ii & iii are true, i is false
- C. i & ii are true, iii is false
- D. i is true, ii & iii are false
Correct Answer: A 🗳️
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What is good accessibility?
- A. Good usability of a software product on all devices (smart phone, computer, etc.)
- B. Good usability of a software product by people with limited vision, hearing, dexterity, cognition or physical mobility
- C. Good usability regardless of disturbances like bright sunlight, noise or wind
- D. Good usability of a software product by people with limited knowledge of the software
Correct Answer: B 🗳️
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