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SAP C-C4C12-1811 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Integration and Reporting | - Reporting options and solution monitoring - Integration of SAP Sales Cloud with other SAP applications |
| Topic 2: Configuration and Administration | - User privileges and business roles - Understand various configuration options for sales processes |
| Topic 3: Sales Cloud Fundamentals | - Explain key sales processes, lead and opportunity management - Sales process integration concepts - Describe the functionalities and benefits of the SAP Sales Cloud solution |
SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:
Question 1
You want to launch the SAP ERP Customer Cockpit from a SAP Hybris Cloud for Customer account to view transactions in SAP ERP.
Which of the following integration approaches support this requirement?
A. UI5 Widget
B. Mashup
C. SOAP A2X Service
D. RESTA2X Service
Question 2
The four-step process in workflow rule definition involves the following. Choose the correct answer.
A. Select Objects-Choose Timings>Define Conditions>Define Action
B. Define Conditions>Define Action>Review Rule> Confirm Rule
Question 3
Which of the following customer touch points does SAP Cloud for Customer offer to record service tickets?
Choose the correct answers.
A. Linkedln
B. Facebook
C. E-mail
D. Twitter
E. Blogs
Question 4
Restriction rules can be assigned to work center views within a business role if they're based on which of the following authorization elements?
A. Access Context
B. Access Restriction
C. Access Rights
D. Access Control
Question 5
Which data is synchronized bi-directionally between SAP Hybris Cloud for Customer and SAP CRM on premise? (2 correct answers)
A. Account Master Data
B. Product master data
C. Territory Management data
D. Opportunities
Solutions:
| Question 1 Answer: B | Question 2 Answer: A | Question 3 Answer: B,C,D | Question 4 Answer: A | Question 5 Answer: A,D |
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