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Avaya 72201X Exam Syllabus Topics:

Avaya Aura® Core Components Support Certified Sample Questions:

Question 1

A customer calls Avaya Support stating their Session Manager (SM) is down. After doing some troubleshooting, the technician sees SM is in the Deny New Service state, and in Restricted license mode.
What does the Restricted license mode indicate in this scenario?

A. The license 30 day grace period has expired and SM service is being denied.
B. There is a license error but SM continues to function.
C. The SM has exceeded the license capacity and is operating in restricted mode.
D. The license was installed incorrectly.
E. The SM license is not accessible or does not exist.

Question 2

Which three statements describe steps for searching for an Avaya Aura System Manager (SMGR) log containing the phrase 'down'? (Choose three.)

A. Navigate to Home / Services / Events / Logs / Log Viewer, then click on Filter, then Enable, and type
'-m down' into the Message box, then click on Apply.
B. Use the Linux command grep -iR "down" /var/log/avaya
C. Export the entire log file to your local PC, and then locally search with an application.
D. Navigate to Home / Services / Events / Logs / Log Settings, then click on 'text search' and then type
'down' into the text search box, then click on Apply.
E. Navigate to Home / Services / Events / Logs / Log Harvester, then click on Harvest logs, then type
'down' into the text contains box, then click on Apply.
F. Navigate to Home / Services / Events / Logs / Log Viewer, then click on Filter, then Enable, and type
'down' into the Message box, then click on Apply.

Question 3

Avaya Aura System Manager (SMGR) holds a copy of the Avaya Aura Communication Manager (CM) database, and it is important that the database is kept identical in both SMGR and CM.
If they ever stop being synchronized, what should be done to get them synchronized again?

A. Use the command 'sync database' on both CM and SMGR to synchronize the databases.
B. Go to the Inventory > Synchronize > Communication System, and send the database from SMGR to CM.
C. Go to the Inventory > Synchronize > Communication System, and synchronize the database from CM to SMGR.
D. Issue a save translations all command in CM.
E. Go to the Replication page and issue a Repair of the database on SMGR.

Question 4

Which two methods are used to obtain Avaya Aura Communication Manager (CM) software version information? (Choose two.)

A. In Avaya Aura System Manager (SMGR), navigate to Services > Inventory > Managed Elements.
B. In Linux, issue the software version show.command.
C. In CM SAT, issue the display software version. command.
D. In CM SMI, navigate to Administration > Server Maintenance > Server > Software Version.
E. In Linux, issue the swversion. command.
F. In CM SAT, issue the list software version. command.

Question 5

What do SIP messages captured using the traceSM with "a=showSM" option display as opposed to a regular SIP trace?

A. The message flow details from the SM100 to Avaya Aura Communication Manager (CM)
B. The message flow details from the network to the SIP container
C. The message flow details from SM100 to the PPM servlet
D. The message flow details from the SM100 to the Avaya Aura Session Manager (SM) Call Processing element
E. The message flow details from the SM100 to the SIP registrar

Solutions: