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CompTIA 220-1202 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Security | 25% | - Threats and vulnerabilities
|
| Software Troubleshooting | 22% | - Common OS issues
|
| Operational Procedures | 22% | - Safety and environmental procedures
|
| Operating Systems | 31% | - Windows OS installation, configuration, and management
|
CompTIA A+ Certification Exam: Core 2 Sample Questions:
Welcome to your first day as a Fictional Company, LLC helpdesk employee. Please work the tickets in your helpdesk ticket queue.
INSTRUCTIONS
Click on individual tickets to see the ticket details, and view applicable attachments to determine the problem.
Select the appropriate issue from the ' Issue ' drop-down menu. Then, select the most efficient resolution from the ' Resolution ' drop-down menu. Finally, select the proper command or verification to remediate or confirm your fix of the issue from the
' Verify/Resolve ' drop-down menu.
Correct Answer:
Explanation:
Issue: Limited network connectivity
Resolution: Refresh DHCP
Verify/Resolve: ipconfig
Issue (drop-down)
Limited network connectivity
Why this matches:
"Internet Down" most commonly indicates the workstation has lost valid Layer 3 connectivity (bad/expired DHCP lease, APIPA address, wrong gateway, etc.). In CompTIA A+ terms, this aligns best with limited connectivity symptoms (can't reach internet resources).
Resolution (drop-down)
Refresh DHCP
Why this is the most efficient fix:
If the client has:
an expired lease
an APIPA address (169.254.x.x) because DHCP failed
an incorrect IP/gateway from a bad lease
...then the fastest first remediation is to renew DHCP to obtain a correct IP address, default gateway, and DNS servers. This is a standard CompTIA A+ troubleshooting action (quick, low-risk, high-success).
Verify/Resolve (drop-down)
ipconfig
Why this is the correct verification tool:
ipconfig is the primary Windows CLI tool to:
check current IP settings (ipconfig /all)
release/renew DHCP (ipconfig /release and ipconfig /renew)
confirm you received a valid IP + gateway + DNS, which is required for internet access.
What you would do (mapped to those choices)
Using ipconfig to complete "Refresh DHCP" and confirm the fix:
Check current addressing
ipconfig /all
Look for:
Valid IPv4 (not 169.254.x.x)
Valid Default Gateway
DNS servers present
Refresh the DHCP lease
ipconfig /release
ipconfig /renew
Verify outcome
Run ipconfig again to confirm:
You now have a correct IP for the network
Default gateway is populated
If the gateway/DNS populate correctly, internet access typically returns.
A company ' s IT department discovers that unauthorized software has been installed on several workstations.
The IT manager requests a review and an update of the workstation security posture, focusing on preventing future unauthorized software installations. Which of the following should the company do?
- A. Turn on the workstation firewall
- B. Remove account administrative rights
- C. Enable Windows Defender SmartScreen
- D. Install EDR on all devices
Correct Answer: B 🗳️
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Which of the following filesystems is a successor to NTFS?
- A. exFAT
- B. XFS
- C. APFS
- D. ReFS
Correct Answer: D 🗳️
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Independent contractors often work from a business ' s lobby. Although the business has Wi-Fi, contractors often plug in their laptops to Ethernet ports in the lobby. Which of the following should a security engineer do to most efficiently address a potential security concern with this network setup?
- A. Configure WPA3 encryption on the Wi-Fi router.
- B. Use a protocol analyzer to check for malicious traffic on the network.
- C. Disable lobby ports and restrict external users to the guest wireless network.
- D. Install signage telling external users not to use Ethernet ports.
Correct Answer: C 🗳️
Explanation: Only visible for DumpsValid members. You can sign-up / login (it's free).
A user created a document using online collaboration tools, and the document is not available on their laptop now. Which of the following should a desktop technician do to remediate the issue?
- A. Download the file and send it to the user using instant messaging.
- B. Connect the user's laptop to Wi-Fi.
- C. Synchronize the remote folder with the user's laptop.
- D. Install word processing tools on the user's laptop.
Correct Answer: C 🗳️
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Viewing questions 1-5 out of 320 questions.
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