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Oracle Utilities Customer Cloud Service 2020 Implementation Essentials Person VUE
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Oracle 1Z0-996-20 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Operational Device Management | - Specifications and relationship to assets - Role of assets and components |
| Topic 2: Measurements | - Process of loading measurements to calculating usage - Differences between initial, final measurements and usage - Derived values and association with final measurements - Configure derive value algorithm - IMD exception statuses and Automatic Retry functionality - Three types of IMDs and differences |
| Topic 3: Adjustments | - Configure and Manage Adjustments |
| Topic 4: Credit & Collections | - Manage Payment Arrangements and Pay Plans - Configure and Manage Credit & Collections and Overdue Processes |
| Topic 5: Customer Information | - Maintain and Manage Customer Information |
| Topic 6: Devices & Measuring Components | - Relationship between devices and measuring components - Types of measuring components - Concept of measuring component and related structures - Configure device type - Configure measuring component type - Configure device config type and associate measuring component |
| Topic 7: VEE | - Configure VEE groups and assignment - VEE process and data preparation - Eligibility criteria and retrieval algorithms - Categories of IMD exceptions - Critical validations vs validation rules |
| Topic 8: Billing | - Maintain Bill Segments - Complete Bills |
| Topic 9: Fieldwork and Service Order Management | - Service Order (Orchestrator) Activity concept - Service Order Children Activities concept |
| Topic 10: Payments | - Manage Overpayment and Payment Distribution - Manage Payments |
| Topic 11: Service Points & Install Events | - Concept of install event and relationship between devices and service points |
| Topic 12: Usage | - Get Scalar Details usage rule - Usage calculation process - Relationships between usage transactions and usage subscriptions |
| Topic 13: Usage Subscriptions | - Concept of usage subscriptions - Relationships between measuring components, service points and usage subscriptions - Design and configure usage subscription admin data |
| Topic 14: Rates | - Apply Bill Factors - Apply Proration - Manage and Apply Rates |
| Topic 15: Financial Transactions | - Manage Financial Transactions |
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